You can't put a price on Customer Service

A letter from one of our valued customers.

Dear Percy's,

We live in the Woodlands in Clinton and purchased a plasma and Bose surround sound system from you 3 years ago when we first moved into our new home. We have since enjoyed countless hours rooting for our Red Sox or Patriots or watching movies with our children.

Last week we went to play a DVD and though we could hear the DVD, we were not receiving a picture. My wife called over to Percy's yesterday and spoke to a gentleman named Steve Lauzonis who gave her a suggestion that he thought might work, that she could try when she got home. Unfortunately this answer did not work and today my wife called and spoke to Steve again. This time he initiated customer SERVICE that is almost unheard of in this day and age. He told my wife on the phone this morning that we could leave the store in about 20 minutes and was it ok if he stopped by and tried to fix our problem----WOW! He volunteered to make a house call on a customer from 3 years ago.

Well Steve just left our home and we are once again fully working. He arrived with a smile, solved our problem, and left without presenting us a bill-----This type of service speaks volumes for Percy's and for Steve Lauzonis. You had a happy customer before Steve's WOW service, now you have a customer for life!

Thank you,

Paul & Stefanie from Clinton Ma. Read More!

GE Kitchen Giveaway

Do you have a kitchen that you wish you could board off with a "Do Not Enter" sign on the door? Has your oven stopped working after reaching only 200 degrees? Maybe your fridge isn't keeping your food cold anymore. If so, you're not alone. Many people either don't have the time or the money to revamp their kitchen to the 21st century. Percy's wants to help you.












We are giving away a GE Clean Steel Kitchen to 1 lucky winner in the month of March. Simply click here to enter to win this kitchen and you'll be the talk of the town before summer! Or, if you shop and purchase any GE package in the month of March and win our contest, then we will reimburse you up to $3,000 (prize value). The Kitchen Package includes GE Clean Steel Refrigerator (GSL25JFTBS), Range (JBP65MMBS), Dishwasher (GLD5950NCS), and Over the Range Microwave (JVM1540LMCS). In order to claim your prize, you must be here at Percy's store on April 5th (the time of this in-store event will be emailed to all those who enter) when the winner will be announced. Good luck to all those who enter!

Brian


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It's Bosch and Thermador Month

Bosch and Thermador are Percy's Brands of the Month. For the entire month of March, Bosch and Thermador products have exclusive rebates and special financing that will save you money here at Percy's!

Are you remodeling your kitchen? Take advantage of Bosch and Thermador Kitchen package rebates that can save you up to $1,000!

Finance any Bosch or Thermador product over $399 and put No Money Down, pay No Interest, and No Payments for 1 Full Year! Click here to apply now.

Need a new Washer and Dryer? Bosch has some Excellent Washer and Dryer Laundry Pair Rebates.

Many of these offers will end on March 31, so make sure you take advantage of these savings soon!

Shop All Bosch Products,

Bosch Estar Refrigerators,
Bosch Estar Dishwashers,
Bosch Estar Washers.

Shop All Thermador Products


Thermador Estar Refrigerators
Thermador Estar Dishwashers

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Worcester Spring Home Show


It's that time of year again. Worcester is putting on their annual Spring Home Show this Friday, Saturday and Sunday, and Percy's will be there in full bloom. Make sure you stop by our store to pick up your free home show pass. The pass covers the cost of 2 adults on any day of the show as well as $1.00 per hour parking at the DCU center parking garage.

We will be offering Frigidaire Kitchen packages that start at just $999.00 after rebates, AND if you live in Ashburnham, Boylston, Concord, Holden, Hudson, Littleton, Paxton, Princeton, Shrewsbury, Sterling, Stow, Templeton, Wakefield, Westfield, Wellsley OR West Boylston, you can save up to another $100.00 on top of that! These packages include a FREE DISHWASHER. You can check out the deals by clicking on the banner on our home page. If the images on our website aren't enough, make it a point to stop by our display at the Home Show so you can get an up close look at what these products have to offer. Along with Frigidaire, we will have Icon pieces available for you to view as well.

Happy Spring!

Dawn



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