Percy's Appliance Service Department

This is the season for Appliance service. Holiday time usually is quite busy and our techs and team in our Appliance service department are no exception. Appliances always seem to act strange or a bit funny around the holiday time. If you feel your Appliances are not working properly or seem a bit slow or are in need of a "tune up" please call us or email us.
We will do our very best to accommodate your schedules and times.
I do get emails from time to time asking me if you need to have purchased your product here at Percy's to be service by our appliance service technicians. My answer is no, but we do give special priority to those that have purchased their appliances here. This means we service our own customers first. Its appropriate and fair to those that bought here. However, we do and we will make every attempt to service those appliances bought at other retail outlets quickly and efficiently.
My last thought on this subject is this:
Before you purchase your next appliance, see if the store you bought it at has their own service department. See how many techs they have, (Percy's has 5 full time) what kind of training they go through etc. Did they pass the training???
An in-store appliance service department should be a major part of your decision on where to purchase your next appliance. I know price is huge . But Appliance service after the sale is even bigger in my opinion. Stores that do not have a in store appliance service department must use factory service from that vendor or small independent servicers. The reason stores like ours have our own service departments is because of factory servicers and small local independent servicers. This is not a knock on them as everyone has pluses and minuses. We just feel that if you buy your appliance from a store like Percy's that has its own Appliance service department, your service will be quicker, more efficient, and more professional because we care about you. You are our customer. We should not be asking someone else to service you after the sale. In fact, no store should do that. If you buy it here, we service you here.
We put a alot of time and money into our Appliance service department, We make sure our techs are professional, have the proper training, and have the proper tools to be successful for our customer. We hope to be able to help you should you need it.
Thank you for your business , Alan